This Privacy Policy outlines how Pivot Plumbing Pty Ltd (referred to as “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website www.pivotplumbing.com.au (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.
- Collection of Personal Information
We may collect personal information from you in various ways, including when you:
- Visit or use our Site
- Create an account
- Fill out a form or subscribe to our newsletter
- Communicate with us via email or other means
The types of personal information we may collect include:
- Your name
- Email address
- Phone number
- Address
- Other information you provide to us
- Use of Personal Information
We use the personal information we collect for the following purposes:
- To provide and improve our services
- To respond to inquiries and provide customer support
- To send you marketing communications, including newsletters or promotional offers, if you’ve opted in
- To comply with legal requirements or protect our rights
- Disclosure of Personal Information
We will not share or disclose your personal information to third parties, except in the following cases:
- To our service providers who assist in operating the Site or providing our services (e.g., payment processors, marketing platforms)
- When required by law or to comply with legal obligations (e.g., to comply with a court order or government request)
- In connection with the sale, transfer, or merger of all or part of our business
- Data Security
We take reasonable steps to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Site, analyse trends, administer the Site, and track users’ movements. Cookies are small data files that are stored on your device. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use some features of the Site.
- Access and Correction of Personal Information
You have the right to access, correct, or request the deletion of your personal information that we hold. If you wish to access or update your personal information, please contact us using the information provided below.
- Third-Party Websites
The Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
- International Transfers of Data
As we operate in Australia, we may transfer your personal information to servers located in countries outside of Australia. By using the Site, you consent to the transfer of your personal information to these countries.
- Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we have collected such information, please contact us immediately, and we will take steps to remove it.
- Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Pivot Plumbing Pty Ltd
Att: Privacy Officer
Email: info@pivotplumbing.com.au
By using this Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Last Updated: 17 March 2025